Shipping
Order Cancellation Policy
We offer FREE shipping on orders over $178.00 within Canada * (Some exceptions may apply for remote locations). Shipments will be via Courier Service or Canada Post.
**Remote locations in Canada are not eligible for free shipping** Please contact Canada Water Filter for the shipping costs if this may apply.
You will be notified by email when your order has been shipped with the tracking number will be provided. Customers are responsible for providing a complete and 100% accurate shipping address. Your order will be shipped to the address you input into the “Shipping Address” field in the Canada Water Filter Checkout Page. Canada Water Filter cannot make changes to your shipping address once a package has been shipped, and Canada Water Filter is not liable for packages lost due to incomplete or inaccurate addresses. In the case of a return order due to an incomplete or inaccurate address, the customer is responsible for all shipping fees and a 15 % restocking fee for the item(s).
Upon receiving your delivery, if an item is damaged or defective as a result of manufacturing, simply contact CanadaWaterFilter.ca (Canada Water Filter) and we will coordinate with the manufacturer to get that item replaced at no cost to you as quickly as possible.
Undelivered Packages:
The Courier service or Canada Post carrier will attempt delivery at the address provided when placing the CanadaWaterFilter.ca (Canada Water Filter) order. If you are unavailable for delivery, The Courier company will leave a delivery card notice to contact them for redelivery. Canada Post carriers will leave a Delivery Notice Card on your door or mailbox advising you of the attempted delivery, and that the package is now available at your local Canada Postal office/outlet for pick up. This notice will include a phone number and postal address to contact for more information and pick up. The Courier service and Canada Post will send via your order email address Ship/Exception/Delivery tracking notifications. Your package will be available for pick up for 10 calendar days, after which it will be returned to Canada Water Filter. In this case, the customer is responsible for all shipping fees, all products will be incurred/asset 15% restocking fee for all item(s) returned undelivered.
Unclaimed/Rejected Packages
- All orders are packaged and shipped from Canada Water Filter via Courier Services or Canada Post.
- If your parcel is to be picked up from the local Canada Post outlet it will be
available for 10 days only. - If your parcel is unclaimed it will be returned to Canada Water Filter via Canada Post.
When Canada Water Filter receives your unclaimed or rejected order package, you will get an email confirming
such. - The Courier Service will attempt delivery and leave a notice card. If your parcel is unclaimed or undelivered the package will be returned to Canada Water Filter via Courier Service.
When Canada Water Filter receives your unclaimed or rejected order package, you will get an email confirming
such. - Should you wish to have your order re-shipped; you must provide such
direction within 30 days of the email. You will be responsible for paying the
shipping costs. - Should you wish to receive a refund you may request one within 30 days of the
email notification and it will be processed as a return. - If Canada Water Filter does not receive a response within 30 days of receiving an
unclaimed or rejected orders no refunds will be processed.
Protecting Our
Planet Starts
With You
The world is being overwhelmed by the burden of plastic pollution, with tens of millions of tons of plastic finding its way into Earth's oceans each year. Plastics introduced into the ocean can stay for hundreds to thousands of years, undergoing
fragmentation in the process and giving rise to the creation of microplastics. Plastics were designed to be strong and durable, so it’s not surprising it is one of the most persistent pollutants on Earth. Something as small as a plastic bottle can take more than 400 years to break down. In Canada for example, 2 billion plastic bottles are used every year – only about over half make it to recycling, while more are put into landfills, burnt or leaked into the environment and oceans each day. Let’s face the truth about the global surge in plastic pollution; it primarily stems from human activities.
The world is currently grappling with a severe plastic pollution crisis, as millions of tons of plastic make their way into Earth's
oceans every year. Once introduced into the ocean, plastics can persist for hundreds to even thousands of years, undergoing gradual fragmentation and ultimately producing microplastics. This enduring presence is unsurprising, given that plastics were originally designed for their strength and durability. Even something as small as a plastic bottle can take more than 400 years to fully decompose.
It's imperative that we confront the undeniable truth about the global surge in plastic pollution: it primarily arises from human
activities. Reducing plastic bottle pollution in the oceans is an important environmental goal that requires individual and collective efforts.
Here are some actions you can take to help mitigate this issue:
Stop using disposable plastics
Ninety percent of the plastic items in our daily lives are used once and then chucked: grocery bags, plastic wrap, disposable cutlery, straws, coffee-cup lids. Take note of how often you rely on these products and replace them with reusable versions.
Stop buying water
Each year, close to 20 billion plastic bottles are tossed in the trash. Carry a reusable bottle in your bag, and you’ll never be caught having to resort to a Volvic or Evian again. If you’re nervous about the quality of your local tap water, look for a model with a built-in filter.
Educate yourself and others
Educate yourself and others about the environmental impact of disposable plastics. Understand how they contribute to pollution, harm wildlife, and contribute to climate change. Knowing the problem is the first step to finding a solution.
Filtered on the go
If you’re looking for a water bottle with filter, our insulated, BPA-free Taste 2 Water Bottle is the sustainable way to enjoy clean, filtered drinking water, wherever you are. With superior filtration of up to 300 litres per filter, you can ensure the safety of your water for the long haul – with an improvement to both taste and odour.