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Quality Policy

QUALITY POLICY STATEMENT

Doulton Water Filters, located in Newcastle-under Lyme in Staffordshire, United Kingdom, designs and manufactures domestic ‘point of use’ drinking water filtration systems and elements. These products are sold world-wide under the respected Doulton® and British Berkefeld® brands. Our mission is to provide healthy, sustainable, great-tasting water..

The quality, performance and reliability of our products are paramount in maintaining our brand image. Therefore, we have implemented a Quality Management System which has been designed to reflect the requirements of EN ISO 9001:2015 and has been independently certified by Lucideon Limited.

This Quality Management System is regularly reviewed and audited by a UKAS approved third party certification body. This assures our customers that all products manufactured by Doulton Water Filters will be manufactured to a consistent specification and that its operating processes and procedures satisfy the requirements of an internationally recognised Quality Management System.

The Company has appointed a Quality Manager who is responsible for the development, operation and maintenance of this system, but the effective implementation of the Quality Policy requires the full co-operation of all employees. We commit to providing all employees with the appropriate training and Quality is deemed to be the responsibility of all personnel. It is a mandatory requirement that each employee of Doulton Water Filters operates within our processes and procedures and where possible contributes to the continual improvement of our Quality Management System.

Andy Clark

Managing Director

August 2022

Protecting Our
Planet Starts
With You

The world is being overwhelmed by the burden of plastic pollution, with tens of millions of tons of plastic finding its way into Earth's oceans each year. Plastics introduced into the ocean can stay for hundreds to thousands of years, undergoing
fragmentation in the process and giving rise to the creation of microplastics. Plastics were designed to be strong and durable, so it’s not surprising it is one of the most persistent pollutants on Earth. Something as small as a plastic bottle can take more than 400 years to break down. In Canada for example, 2 billion plastic bottles are used every year – only about over half make it to recycling, while more are put into landfills, burnt or leaked into the environment and oceans each day. Let’s face the truth about the global surge in plastic pollution; it primarily stems from human activities.

The world is currently grappling with a severe plastic pollution crisis, as millions of tons of plastic make their way into Earth's
oceans every year. Once introduced into the ocean, plastics can persist for hundreds to even thousands of years, undergoing gradual fragmentation and ultimately producing microplastics. This enduring presence is unsurprising, given that plastics were originally designed for their strength and durability. Even something as small as a plastic bottle can take more than 400 years to fully decompose.

It's imperative that we confront the undeniable truth about the global surge in plastic pollution: it primarily arises from human
activities. Reducing plastic bottle pollution in the oceans is an important environmental goal that requires individual and collective efforts.

Here are some actions you can take to help mitigate this issue:

Stop using disposable plastics

Ninety percent of the plastic items in our daily lives are used once and then chucked: grocery bags, plastic wrap, disposable cutlery, straws, coffee-cup lids. Take note of how often you rely on these products and replace them with reusable versions.

Stop buying water

Each year, close to 20 billion plastic bottles are tossed in the trash. Carry a reusable bottle in your bag, and you’ll never be caught having to resort to a Volvic or Evian again. If you’re nervous about the quality of your local tap water, look for a model with a built-in filter.

Educate yourself and others

Educate yourself and others about the environmental impact of disposable plastics. Understand how they contribute to pollution, harm wildlife, and contribute to climate change. Knowing the problem is the first step to finding a solution.

Filtered on the go

If you’re looking for a water bottle with filter, our insulated, BPA-free Taste 2 Water Bottle is the sustainable way to enjoy clean, filtered drinking water, wherever you are. With superior filtration of up to 300 litres per filter, you can ensure the safety of your water for the long haul – with an improvement to both taste and odour.